Supported Products
Updated: May 12, 2008
This page outlines the support status of all versions of Cognos software. Support
status of Active or Inactive indicates what type of support services
are available to supported customers for a particular software version –
see details below. Cognos' policy is to provide fixes only for active versions
of our software, therefore we highly encourage customers to upgrade to
an active software version.
Please note that this page applies to both English and localized versions of Cognos products unless otherwise noted.
IBM Cognos Application Development Tools
IBM Cognos Enterprise Business Intelligence Products
IBM Cognos Series 7 Committment Statement
Details on Engineering and Vintage Support committments for IBM Cognos Series 7.
IBM Cognos Performance Applications
IBM Cognos Performance Management Products
IBM Cognos Application
Development Tools
For information on Cognos' direction for IBM Cognos Application Development
Tools, and details on vintage support for matured products, please
see the Product Roadmap Letter. For products with support status of Matured, no further support is available for this product on this platform.
| PRODUCT |
VERSION |
PLATFORM |
SUPPORT STATUS |
UPGRADE VERSION |
| Axiant 4GL |
3.4E & RBFs |
Windows |
Active |
|
| 3.4D1 |
Windows |
Active
(until June 28, 2008) |
3.4E |
| 3.4D |
Windows |
Inactive
(as
of May 30, 2005) |
3.4D1 |
| 3.4 & RBFs |
Windows |
Inactive
(as
of July 31, 2004) |
3.4D |
| 3.1 & RBFs |
Windows |
Inactive
(as
of Feb 28, 2005) |
3.4D |
| 3.0 & RBFs |
Windows |
Inactive
(as
of Feb 28, 2005) |
3.4D |
| 2.03 |
Windows |
Inactive
(as
of Feb 28, 2005) |
3.0, 3.1 |
| 2.02 |
Windows |
Inactive
(as
of Nov, 1999) |
3.0, 3.1 |
| PowerHouse 4GL |
8.49E & RBFs |
MPE/iX |
Active
(until Dec 31, 2008) |
|
| 8.49D1 |
MPE/iX |
Active
(until June 28, 2008) |
8.49E |
| 8.49D |
MPE/iX |
Inactive
(as
of May 30, 2005) |
8.49D1 |
| 8.49C & RBFs |
MPE/iX |
Inactive
(as
of July 31, 2004) |
8.49D |
| 8.43E & RBFs |
HP-UX, AIX, Solaris, Linux |
Active |
|
| 8.43D1 |
HP-UX, AIX, Solaris |
Active
(until June 28, 2008) |
8.43E |
| 8.43D |
HP-UX, AIX, Solaris |
Inactive
(as
of May 30, 2005) |
8.43D1 |
| 8.43D & RBFs |
Tru64 |
Matured
(as of Feb 28, 2005) |
Matured |
| 8.43C & RBFs |
UNIX |
Inactive
(as
of July 31, 2004) |
8.43D |
| 8.41E & RBFs |
Windows |
Active |
|
| 8.41D1 |
Windows |
Active
(until June 28, 2008) |
8.41E |
| 8.41D |
Windows |
Inactive
(as
of May 30, 2005) |
8.41D1 |
| 8.41C & RBFs |
Windows |
Inactive
(as
of July 31, 2004) |
8.41D |
| 8.40E & RBFs |
OpenVMS Alpha &
Itanium |
Active |
|
| 8.40D1 |
OpenVMS Alpha &
Itanium |
Active
(until June 28, 2008) |
8.40E |
| 8.40D |
OpenVMS Alpha |
Inactive
(as
of August 19, 2005) |
8.40D1 |
| 8.40C & RBFs |
OpenVMS Alpha |
Inactive
(as
of July 31, 2004) |
8.40D |
| 8.39C & RBFs |
MPE/iX |
Inactive
(as
of Feb 28, 2005) |
8.49D |
| 8.30D & RBFs |
OpenVMS Alpha |
Inactive
(as
of Feb 28, 2005) |
8.40D |
| 8.30D & RBFs |
OpenVMS VAX |
Vintage Support (1)
(as of Feb 28, 2005)
|
Matured |
| 8.30C & RBFs |
OpenVMS VAX &
Alpha |
Inactive
(as
of May 30, 2002) |
8.30D |
| 8.29D & RBFs |
MPE/iX |
Inactive
(as
of Feb 28, 2005) |
8.49D |
| 8.23D & RBFs |
UNIX |
Inactive
(as
of Feb 28, 2005) |
8.43D |
| 8.23C & RBFs |
UNIX |
Inactive
(as
of Dec 17, 1999) |
8.23D |
| 8.21D & RBFs |
Windows |
Inactive
(as
of Feb 28, 2005) |
8.41D |
| 8.21C & RBFs |
Windows |
Inactive
(as
of Sep 24, 1999) |
8.21D |
| 8.20D & RBFs |
OpenVMS Alpha |
Inactive
(as
of Feb 28, 2005) |
8.40D |
| 8.20D & RBFs |
OpenVMS VAX |
Inactive
(as
of Feb 28, 2005) |
8.30D |
| 8.19C, 8.19D, & RBFs |
MPE/iX |
Inactive
(as
of July 1, 2002) |
8.39C |
| 8.13D & RBFs |
UNIX |
Inactive
(as
of Feb 28, 2005) |
8.43D |
| 8.13C & RBFs |
UNIX |
Inactive
(as
of Nov 23, 1998 - Apr 7, 1999 date varies by platform) |
8.13D |
| 8.11C & RBFs |
Windows |
Inactive
(as
of Feb 28, 2005) |
8.41D |
| 8.10C & RBFs |
OpenVMS VAX &
Alpha |
Inactive
(as
of May 31, 2003) |
8.30D |
| 8.09C & RBFs |
MPE/iX |
Inactive
(as
of June 30, 1998) |
8.19C |
| 8.00C & RBFs |
OpenVMS VAX &
Alpha |
Inactive
(as
of Feb 12, 1999) |
8.10C |
| 8.03C & RBFs |
UNIX |
Inactive
(as
of Nov 23, 1998 - Apr 7, 1999 date varies by platform) |
8.13D |
| 8.01C & RBFs |
Windows |
Inactive
(as
of Dec 21, 1998) |
8.11C |
| 7.33E2 & RBFs |
UNIX |
Inactive
(as
of Nov 23, 1998) |
8.13D |
| 7.33D3 & prior |
UNIX |
Inactive
(as
of May 23, 1999 - October 7, 1999 date varies by platform) |
8.13D |
| 7.29C9 & prior |
MPE/iX |
Inactive
(as
of Dec 31, 1998) |
8.19C |
| 7.10G & RBFs |
OpenVMS VAX &
Alpha |
Inactive
(as
of May 31, 2003) |
8.30D |
| 7.10F4 & prior |
OpenVMS VAX &
Alpha |
Inactive
(as
of May 29, 1998) |
7.10G |
| 6.07F & RBFs |
OS/400 |
Vintage Support (1)
(as of Feb 28, 2005) |
Matured |
| 6.07E & prior |
OS/400 |
Inactive
(as
of June 19, 1998) |
6.07F |
| PowerHouse Web |
8.49E & RBFs |
MPE/iX |
Active
(until Dec 31, 2008) |
|
| 8.49D1 |
MPE/iX |
Active
(until June 28, 2008) |
8.49E |
| 8.49D |
MPE/iX |
Inactive
(as
of May 30, 2005) |
8.49D1 |
| 2.49C & RBFs |
MPE/iX |
Inactive
(as
of Feb 28, 2005) |
8.49D |
| 8.43E & RBFs |
HP-UX, AIX, Solaris, Linux |
Active |
|
| 8.43D1 |
HP-UX, AIX, Solaris |
Active
(until June 28, 2008) |
8.43E |
| 8.43D |
HP-UX, AIX, Solaris |
Inactive
(as
of May 30, 2005) |
8.43D1 |
| 2.43C & RBFs |
HP-UX, AIX, Solaris |
Inactive
(as
of July 31, 2004) |
8.43D |
| 2.43C & RBFs |
Tru64 |
Matured
(as of July 31, 2004) |
Matured |
| 8.41E & RBFs |
Windows |
Active |
|
| 8.41D1 |
Windows |
Active
(until June 28, 2008) |
8.41E |
| 8.41D |
Windows |
Inactive
(as
of May 30, 2005) |
8.41D1 |
| 2.41C & RBFs |
Windows |
Inactive
(as
of July 31, 2004) |
8.41D |
| 8.40E & RBFs |
OpenVMS Alpha &
Itanium |
Active |
|
| 8.40D1 |
OpenVMS Alpha &
Itanium |
Active
(until June 28, 2008) |
8.40E |
| 8.40D |
OpenVMS Alpha |
Active
(until June 28, 2008) |
8.40D1 |
| 2.40C & RBFs |
OpenVMS Alpha |
Inactive
(as
of July 31, 2004) |
8.40D |
| 2.29D & RBFs |
MPE/iX |
Inactive
(as
of Feb 28, 2005) |
8.49D |
| 2.23D & RBFs |
HP-UX, AIX, Solaris |
Inactive
(as
of Feb 28, 2005) |
8.43D |
| 2.23D & RBFs |
Tru64 |
Matured
(as of Feb 28, 2005) |
Matured |
| 2.23C & RBFs |
UNIX |
Inactive
(as
of Dec 17, 1999) |
2.23D |
| 2.21D & RBFs |
Windows |
Inactive
(as
of Feb 28, 2005) |
8.41D |
| 2.21C & RBFs |
Windows |
Inactive
(as
of Sep 24, 1999) |
2.21D |
| 2.20D & RBFs |
OpenVMS Alpha |
Inactive
(as
of Feb 28, 2005) |
8.40D |
| 2.20D & RBFs |
OpenVMS VAX |
Matured
(as of Feb 28, 2005) |
Matured |
IBM Cognos Enterprise
Business Intelligence Products
| PRODUCT |
VERSION |
SUPPORT STATUS (2) |
UPGRADE VERSION |
| 4Thought |
4.5 |
Active
(until Sept 1, 2008) |
|
| 4.0 |
Inactive |
4.5 |
| 3.3 |
Inactive (as of May 31, 1999) |
4.5 |
| IBM Cognos 8 BI |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| 8.1.2 MR2 |
Active
(until March 31, 2009) |
8.2 |
| 8.1.2 MR1 |
Active
(until March 31, 2009) |
8.1.2 MR2 |
| 8.1.1 |
Active
(until March 31, 2009) |
8.1.2 MR1 |
| IBM Cognos 8 BI Analysis |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| IBM Cognos 8 BI Analysis for Microsoft Excel |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| IBM Cognos 8 BI Reporting |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| IBM Cognos 8 Go! Mobile |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| 8.1.3 |
Active |
8.2 |
| 8.1.2 MR2 |
Active |
8.1.3 |
| IBM Cognos 8 Go! Search |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| IBM Cognos Data Manager |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| 8.1.2 MR2 |
Active
(until March 31, 2009) |
8.2 |
| 8.1.2 MR1 |
Active
(until March 31, 2009) |
8.1.2 MR2 |
| 8.1.1 |
Active
(until March 31, 2009) |
8.1.2 MR1 |
| IBM Cognos Now!
|
4.5 MR1 |
Active |
|
| 4.5 |
Active |
4.5 MR1 |
| 4.3.1 |
Active |
4.5 MR1 |
| 4.3 |
Active |
4.5 MR1 |
| Celequest LAVA |
4.2 |
Active |
4.5 MR1 |
| IBM Cognos Query |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
7.4 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| 6.2 |
Inactive (as of March 31, 2003) |
7.0 |
| 6.0 |
Inactive (as of April 2000) |
6.2 |
| IBM Cognos ReportNet |
8.1.2 MR2 |
Active
(until March 31, 2009) |
Cognos 8 BI 8.3 |
| 8.1.2 MR1 |
Active
(until March 31, 2009) |
8.1.2 MR2 |
| 8.1.1 |
Active
(until March 31, 2009) |
8.1.2 MR1 |
| 1.1 MR4 |
Active
(until March 31, 2009) |
Cognos 8 BI 8.3 |
| 1.1 MR3 |
Active
(until March 31, 2009) |
1.1 MR4,
Cognos 8 BI 8.3 |
| 1.1 MR2 |
Active
(until March 31, 2009) |
1.1 MR3,
Cognos 8 BI 8.3 |
| 1.1 MR1 |
Active
(until March 31, 2009) |
1.1 MR2,
Cognos 8 BI 8.3 |
| 1.1 |
Inactive (as of Aug 31, 2006) |
1.1 MR1 |
| 1.02 MR1 |
Inactive (as of Aug 31, 2006) |
1.1 MR1 |
| 1.01 |
Inactive (as of Aug 31, 2006) |
1.1 MR1 |
| IBM Cognos Visualizer & Visualizer Web |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
7.4 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| 1.5 |
Inactive (as of June 30, 2003) |
7.0 |
| 1.0 |
Inactive (as of Sept 30,
2001) |
1.5 |
| IBM Cognos Web Services |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
7.4 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 1.1 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| 1.0 |
Inactive |
7.1 |
| DecisionStream |
7.1 |
Active |
Cognos Data Manager 8.1.1, Cognos Data
Manager 8.1.2 MR1, Cognos Data Manager 8.1.2 MR2 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 |
| 6.5 |
Inactive (as of March 31, 2004) |
7.1 |
| 6.0 |
Inactive (as of Sept 30, 2001) |
6.5 |
| 3.1 |
Inactive |
6.0 |
| Impromptu Client |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
7.4 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| 6.4 (Japanese and English Multibyte) |
Inactive
(as of March 31, 2008) |
|
| 6.3 (Japanese and English Multibyte, not compatible
with IWR 6.1) |
Inactive (as of Jan 1, 2008) |
6.4 |
| 6.2 (Japanese and English Multibyte, not
compatible with IWR 6.1) |
Inactive (as of March 31, 2006) |
6.3 |
| 6.1 (Japanese and English Multibyte) |
Inactive
(as of Sept 30, 2005) |
6.2 or 6.3 |
| 6.1 (All languages except Japanese and English Multibyte) |
Inactive
(as of Dec 31, 2003) |
7.0 |
| 6.0 & RBFs (All languages except Japanese and English Multibyte) |
Inactive (as of Oct 31, 2002) |
7.0 |
| 6.0 (Japanese and English Multibyte) |
Inactive
(as of Oct 31, 2002) |
6.1 & 6.2 |
| 5.0 & RBFs |
Inactive (as of Sept 30, 2003) |
6.1 |
| 4.01 & RBFs |
Inactive (as of Dec 31, 1999) |
5.0 |
| 4.0 & RBFs |
Inactive (as of Dec 31, 1999) |
5.0 |
| 3.5 & RBFs |
Inactive (as of Dec 31, 2000) |
5.0 |
| 3.0 & prior |
Inactive |
5.0 |
| Impromptu Web Reports |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
7.4 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| 6.1 Windows (Japanese and English Multibyte) |
Inactive (as of Sept 30, 2005) |
|
| 6.1 (All languages except Japanese and English Multibyte) |
Inactive (as of Dec 31, 2003) |
7.0 |
| 6.1 SE (Japanese and English Multibyte) |
Inactive (as of Dec 31, 2003) |
|
| 6.0 (All languages except Japanese and English Multibyte) |
Inactive (as of Oct 31, 2002) |
7.0 |
| 6.0 (Japanese and English Multibyte) |
Inactive (as of Oct 31, 2002) |
6.1 |
| 5.0 |
Inactive (as of Oct 31, 2002) |
6.1 |
| NoticeCast |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
7.4 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| PowerPlay User & Transformer Edition |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
7.4 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| 6.61 & RBFs |
Inactive (as of Dec 31, 2003) |
7.0 |
| 6.6 |
Inactive (as of Sept 2000) |
6.61 |
| 6.5 (Japanese) |
Inactive (as of May 31, 2002) |
6.61 |
6.5 & RBFs
(except Japanese) |
Inactive (as of April 1, 2002) |
6.61 |
| 6.0 |
Inactive (as of March 1, 2000) |
6.5 |
| 5.21 & RBFs |
Inactive (as of Jan 15, 2000) |
6.5 |
| 5.01 & RBFs |
Inactive |
6.5 |
| 4.1 |
Inactive |
6.5 |
| 4.0 & prior |
Inactive |
6.5 |
| PowerPlay
Enterprise Server |
7.4 |
Active |
|
| 7.3 |
Inactive (as of Jan 1, 2008) |
PowerPlay Enterprise Server 7.4,
Cognos 8 BI 8.1.1,
Cognos 8 BI 8.1.2 MR1,
8.1.2 MR2 |
| 7.1 |
Inactive (as of Dec 31, 2005) |
7.3 or 7.4 |
| 7.0 |
Inactive (as of Dec 31, 2004) |
7.1 or 7.3 |
| 6.61 |
Inactive (as of Dec 31, 2003) |
7.0 |
| 6.6 |
Inactive (as of Sept 2000) |
6.61 |
| 6.5 (Japanese) |
Inactive (as of May 31, 2002) |
6.61 |
6.5 & RBFs
(except Japanese) |
Inactive (as of April 1, 2002) |
6.61 |
| Scenario |
2.1 |
Active
(until Sept 1, 2008) |
|
| 2.0 |
Inactive (as of Feb 1, 2000) |
2.1 |
| 1.0 |
Inactive |
2.0 |
IBM Cognos Performance Applications
| PRODUCT |
VERSION |
SUPPORT STATUS (2) |
UPGRADE VERSION |
| IBM Cognos Performance Applications for JD Edwards World and EnterpriseOne |
2.0 |
Active |
|
1.6 |
Active |
2.0 |
1.4A |
Active |
1.6 |
1.3
|
Active
|
1.6 |
| IBM Cognos Performance Applications
for Oracle E-Business Suite |
2.0 |
Active |
|
| 1.6 |
Active |
2.0 |
| 1.5A |
Active |
1.6 |
| IBM Cognos Performance Applications
for SAP |
2.0 |
Active |
|
| 1.6 |
Active |
2.0 |
| 1.5A |
Active |
1.6 |
IBM Cognos Performance Management Products
| PRODUCT |
VERSION |
SUPPORT STATUS (2) |
UPGRADE VERSION |
| IBM Cognos TM1 |
9.1 SP3 |
Active |
|
| IBM Cognos TM1 Executive Viewer |
9.3
(as part of Cognos TM1 9.1 SP3 release) |
Active |
|
| Applix Executive Viewer |
9.2 |
Active |
9.3 |
| 9.1 |
Active |
9.3 |
| 6.1 |
Inactive |
9.3 |
| 6.0 |
Inactive |
9.3 |
| 5.2 |
Inactive |
9.3 |
| Applix TM1 |
9.1 |
Active |
Cognos TM1 9.1 SP3 |
| 9.0 |
Active |
Cognos TM1 9.1 SP3 |
| 8.4 |
Active (Until December 31, 2008) |
Cognos TM1 9.1 SP3 |
| IBM Cognos 8 Controller |
8.3 |
Active |
|
| 8.2 |
Active (until March 2009) |
8.3 |
| 8.1.2 MR1 |
Active (until June 2008) |
8.2 |
| 8.1.1 |
Inactive |
8.2 |
| IBM Cognos Controller
and IBM Cognos Navigator |
2.3 |
Inactive
(as of April 2007) |
8.2 (Cognos Controller only. Navigator functionality provided by Cognos Connection 8.2) |
| IBM Cognos
Finance |
7.4 MR2 |
Active |
|
| 7.4 MR1 |
Active |
7.4 MR2 |
| 7.4 |
Active |
7.4 MR2 |
| 7.3 |
Inactive
(as of Jan 31, 2008) |
7.4 |
| 7.2 (was Cognos Consolidation) |
Inactive (as of Feb 28, 2006) |
7.3 |
| 7.1 |
Inactive (as of Feb 28, 2005) |
7.2 |
| 6.0 MR1-1 |
Inactive (as of Sept 30, 2004) |
7.2 |
| 5.1 |
Inactive (as of March 1, 2003) |
7.2 |
| 5.0 |
Inactive |
7.2 |
| 4.5 |
Inactive |
Inactive direct upgrade |
| 4.2 |
Inactive |
4.5 |
| 4.1 |
Inactive |
4.5 |
| 3.0 |
Inactive |
4.2 |
| IBM Cognos
Metrics Manager |
8.3 |
Active |
|
| 8.2 |
Active |
Cognos 8 BI 8.3 |
| 8.1.2 MR2 |
Active
(until March 31, 2009) |
Cognos 8 BI 8.2 |
| 8.1.2 MR1 |
Active
(until March 31, 2009) |
Cognos 8 BI 8.1.2 MR2 |
| 8.1.1 |
Active
(until March 31, 2009) |
Cognos 8 BI 8.1.2 MR1 |
| 2.2 |
Active |
Cognos 8 BI 8.1.1 |
| 2.1 |
Inactive (as of Oct 31, 2005) |
2.2 MR1 |
| 2.0 |
Inactive (as of Feb 28, 2005) |
2.1 |
| 1.1 |
Inactive (as of Aug 30, 2004) |
2.0 |
| 1.0 |
Inactive (as of Jan 31, 2004) |
1.1 |
| IBM Cognos 8 Planning |
8.3 |
Active |
|
| 8.2 |
Active |
8.3 |
| 8.1 MR1 |
Active |
8.3 |
| 8.1 |
Active |
8.1 MR1 or 8.3 |
| IBM Cognos
Planning |
7.3 |
Active |
8.1 MR1 or 8.3 |
| 7.2 |
Active
(until July 31, 2008) |
8.1 MR1 or 8.3 |
| 7.1 |
Inactive
(as of Feb 28, 2005) |
8.1 MR1 or 8.3 (via 7.2) |
| IBM Cognos Consolidator |
6.22 |
Active |
|
| Frango Consolidator |
6.21 |
Inactive |
6.22 |
| 6.2A |
Inactive |
6.22 |
| 6.2 |
Inactive |
6.22 |
| 6.0 and other 6.1 versions |
Inactive |
6.22 |
| 5.1 Series |
Inactive |
6.22 |
| Frango Controller
and Frango Navigator |
2.2 Series |
Inactive |
Cognos Controller 2.3 |
| 2.1 Series |
Inactive |
Cognos Controller 2.3 |
| 2.0 Series |
Inactive |
Cognos Controller 2.3 |
| Adaytum |
3.0 |
Inactive
(as of Feb 28, 2005) |
Cognos Planning 7.2 |
| Analyst 2.4 MU3 |
Inactive (as of Feb 28, 2005) |
Cognos Planning 7.1 |
| Contributor 2.2 SP2 |
Inactive (as of Feb 28, 2005) |
Cognos Planning 7.1 |
| All other versions |
Inactive |
Inactive direct upgrade |
Footnotes
(1) See the Product
Roadmap Letter for details of Vintage Support.
(2) Support Status - Support Status indicates whether a particular software version is Active or Inactive. Supported customers can access resources and assistance as outlined below for the version they are using.
Support Status of Active indicates:
- You can log cases and receive assistance from Cognos support centers for any issues you experience with the software.
- Product updates will be made available through maintenance releases and/or product fixes. Individual product fixes are generally made available on the latest maintenance release only. Customers on earlier releases must upgrade to the latest maintenance release when accepting a product fix.
- You can access all the resources and information on http://support.cognos.com including product downloads, documentation and Supportlink magazine, as well as search for solutions to common issues in our Knowledge Base
Support Status of Inactive indicates:
- Product updates, maintenance releases or product fixes will no longer be available for this version.
- You can continue to log cases, however we highly encourage you to upgrade to the latest Active release of the product. At Cognos’ discretion and provided resources are available, we will endeavor to answer questions or provide workarounds to issues encountered with Inactive software versions.
- You can still access all the resources and information on http://support.cognos.com including product downloads (active versions), documentation and Supportlink magazine, as well as search for solutions to common issues in our Knowledge Base.
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