IBM to acquire Cognos: what this means to customers and partners
We are pleased to announce that IBM and Cognos Incorporated have signed an agreement for
IBM to acquire Cognos. This is an exciting development for our companies and for you, our
customer, who can look forward to our continued commitment to your success. Upon acquisition
close, Cognos will become part of the IBM Information Management Software unit and a critical
element of IBM’s Information on Demand software portfolio.
As a customer of IBM, you will benefit from the vast customer service and support resources
available through one of the world’s largest and most successful software organizations. Your
existing relationships with Cognos sales, support, and partner personnel can be further enriched
by IBM’s global account relationships, world-class customer support services, and other value added
services.
Between now and the acquisition close, Cognos will continue to support you in normal fashion.
Your existing contracts will remain in effect, your account relationships and support infrastructure
will remain unchanged, and your Cognos sales and technical representatives will provide the
support you need. We remain committed to providing support across the broadest range of
infrastructures, databases and ERP systems. After the acquisition closes, we will reach out to
your organization to share more details about the acquisition and to discuss your corresponding
business goals and requirements.
We are very excited about the increased breadth of our combined portfolio and its ability to
address your needs for services and solutions that maximize return on investment. The joint
IBM/Cognos portfolio will be complementary -- with minimal overlap in product -- but with great
synergies from our combined solutions. As such, you can expect continued support for your
Cognos products now and into the future.
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