Solution Implementation Services
When it comes time to implement your software project, Cognos Consulting offers three levels of service based on the requirements of your business. In each case, the Cognos Solutions Implementation Methodology (Cognos SIM) is used to manage the implementation.
Project Services
Using the Cognos SIM, we manage or co-manage with you the complete software development lifecycle. The comprehensive service can cover everything from analysis to deployment and operation. We become an integral part of your team, and share accountability for quality of the deliverables and project success — whether it's a single department project or a complex enterprise deployment. This can include first-time implementations of Cognos, or large report authoring or migration projects that take advantage of the latest Cognos offerings.
Guardian Services
If you've chosen to do the majority of work yourself or if you've enlisted the services of a Cognos partner or other third party, our consulting team works alongside to proactively manage your implementation. Guardian Services provide a framework for a multi-party engagement, allowing you to leverage both partner and Cognos expertise to maximize service value and project delivery. The Guardian framework provides proactive assistance at critical checkpoints during an implementation, along with technology and application expertise.
Assist Services
You may want to own your software project for its entire lifecycle. In this case, Cognos Professional Services can provide discrete service packages to assist you during the process (e.g., security review, capacity planning, performance tuning, model and report optimization). By bringing in additional Cognos resources, you can leverage specific expertise at the right time to help augment your project team and to ensure your project success.
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