Internal teams or partners running a Cognos implementation can benefit from vendor specific guidance and technical knowledge to ensure total project success. Cognos Guardian Services provides this valuable expertise.
Guardian Services were developed to provide Cognos expertise at critical points of your implementation. They work by allowing you to choose specific services, or work packages, as required, to complement your existing capabilities and project requirements.
In addition to offering a range of valuable work packages, Guardian Services allow you to make use of Cognos Technical Account Managers (TAMs) . TAMs are technical resources with deep Cognos application expertise who can help you navigate through the service offerings, while leveraging Cognos resources, tools, and proven practices.
Guardian Services allow you to get the most from your Cognos implementation, enabling you to:
- Reduce risk
- Realize business value and maximize ROI
- Enable faster adoption
- Apply Cognos Proven Practices and the Cognos Solutions Implementation Methodology to take a 'right the first time' approach to delivery
- Deploy proactive assistance at critical points
- Utilize Cognos expertise while maintaining ownership of your implementation
- Build a lasting partnership with Cognos
- Leverage mentoring and knowledge transfer
Guardian Services are available under two primary categories: Review work packages and Realize work packages.
Review Work Packages
Cognos provides reviews and guidance at critical implementation milestones. These services allow you to leverage Cognos knowledge and expertise to mitigate risk to your project. The review checkpoints are tightly aligned with the Cognos Solutions Implementation Methodology (SIM) and provide reviews of your technology (e.g., architecture, metadata, and security), application development environment, and operational requirements.
The Review work packages are:
- BI Design Review
- BI Model Review
- BI Reports and Application Review
- BI Security Review
- BI Upgrade Readiness
- Go! Mobile Readiness Review
- TM1 Review
- TM1 Performance Optimization Health Check
Realize Work Packages
The Realize work packages are intended to fulfill the recommendations and resolve any issues reported from the Review work packages. They allow you to bring in Cognos consultants with specific technical expertise to address all or part of the work that was identified as part of a Review work package.
The Realize work packages are:
- BI Design Expertise
- BI Model Optimization
- BI Reports Optimization
- BI Security Optimization
- BI Architecture Design Lifecycle
- BI Installation and Configuration
- BI Health Assessment
- BI Performance Tuning
- BI Operational and Architecture Management
- Go! Mobile Installation and Configuration
- TM1 Technical Design
Learn More
Learn more about Guardian Services by clicking on the tabs at the top of this page and by reading the brochure.
Cognos Technical Account Manager (TAM)
Connecting you to Cognos
The Cognos Technical Account Manager provides a critical link between you, your partners and Cognos. The TAM provides proactive management alongside client project managers and partners to ensure the provisioning of tools, methodologies, practices and strategies that meet your business needs.
The TAM helps you maximize your valuable application investment, helping you:
- Manage risk to facilitate Cognos implementation success
- Transform business requirements into tangible solutions
- Ensure the correct and expedient resolution of any support issues
Your TAM Delivers Value
Your TAM brings a deep understanding of Cognos technology to your project. Not only do TAMs act as your advocate and advisor; they also deliver the tangible results you need to drive a successful implementation, including:
- Success Plans
- The TAM will work with the senior project sponsors to develop, document and manage an overall success plan. This is a proactive step toward ensuring alignment to the project goals throughout the project lifecycle.
- Risk Assessments
- These are conducted on a regular, on-going basis, with the depth and frequency depending on the current level of activity for your project. These assessments result in a qualitative assessment of the overall project at each phase of the implementation and recommendations for mitigating the risk.
- Recommendations for additional work packages
- As one of the services and advice they provide, Technical Account Managers are responsible for ensuring that Guardian Service customers select the right work packages to focus on their most critical activities and meet their business needs. The TAM will also manage the delivery of these work packages.
- Best practice advice and guidance / ensures tools and Proven Practices are leveraged, including:
- The Cognos Solutions Implementation Methodology (Cognos SIM) and associated implementation roadmaps (BI, BI Migration, BI Conversion, Planning, Controller)
- Solution accelerators, such as Performance Applications and Blueprints
- Additional proven methodologies and resources such as BICC are leveraged
- Appropriate project team training (planned for through the right mix of Cognos Training)
- Issue resolution
The TAM can help you obtain better return on your application investment and mitigating potential for risks by adding significant value to your implementation project.
The TAM ensures tools and proven practices are leveraged, including:
- The Cognos Solutions Implementation Methodology (Cognos SIM) and its' implementation roadmaps (BI, BI Migration, BI Conversion, Planning)
- Solution accelerators, such as Performance Applications and Blueprints
- Additional proven methodologies and resources such as BICC are leveraged
- Acts as conduit to Cognos to help leverage other Cognos resources, inside and outside of services
- Helps ensure the right knowledge and skills are included in the team
- Ensures that appropriate project team training is planned for through the right mix of Cognos Training
- Participates in project steering and status reviews
- Ensures the correct and expedient resolution of any support issues, through managing the communication and escalation process
The TAM ensures project quality by monitoring projects and providing:
- Solution advice and engagement reviews
- Unique Cognos experience and skills for project scoping, planning and delivery
- Cognos resources and work packages
- Quick issue identification, escalation and resolution
A Cognos Technical Account Manager has:
- A thorough knowledge of relevant methodologies and best practices - including the Cognos Solutions Implementation Methodology - to identify and validate the solution requirements
- In-depth product and implementation knowledge
- Demonstrated, in-depth grasp of business, IT and product issues
- Years of relevant experience
The Review work packages provide reviews and guidance at critical implementation milestones. These services allow you to leverage Cognos knowledge and expertise to mitigate risks to your project. The review checkpoints are tightly aligned with the Cognos Solutions Implementation Methodology (SIM) and provide reviews of your technology (e.g., architecture, metadata, and security), application development environment, and operational requirements; and help ensure smooth transitions from one project phase to the next.
Review work packages include:
BI Design Review
Your BI solution requires verification at various stages of implementation to protect your application investment and ensure project success. The BI Design Review work package provides Cognos resources to help you perform an early assessment of how well your BI design is aligned with your business objectives, while ensuring that Cognos Proven Practices are implemented during your implementation.
How it Works
Cognos provides consultants to perform the following activities:
- Assess the alignment of the solution with the business requirements
- Deliver a high level requirements analysis to understand: business case, expected functionality, information delivery strategy, target user community
- Make recommendations on how to deliver the design in the Build and Deploy phases
- Review solution architecture and make appropriate recommendations (relational versus DMR versus OLAP-based solution)
- Review Reporting, Analysis, Dashboarding and Scorecarding requirements to ensure user expectations are met by employing an optimal mix
Deliverables
The BI Design Review work package results in the delivery of review documents covering:
- Metadata models
- Analysis models
- Report application design
- Portal designs
- Security design
- Infrastructure design
- Functionality and requirement-to-toolset mapping and recommendations
- Requirements for solution mapping: Scorecards, Dashboards, Reporting and Analysis application
- Recommendations to improve key processes and plans:
- Planning and preparation of training
- Testing and quality control
- Operation procedures
- Change management
Download the BI Design Review PDF 
back to top
BI Model Review
The BI Model Review work package provides valuable insight at either the Design or Build phase of your BI project. In the Design phase, the BI Model Review provides early assurance that your metadata model is designed to support your planned BI solution. In the Build phase, the BI Model Review work package provides recommendations for improving the BI solution's technical, business and process readiness for deployment.
How it Works
The BI Model Review work package provides an audit of your meta data modeling practices. This audit maximizes the stability, performance and scalability of your technical infrastructure, while ensuring your business community can easily access the BI content they need, when they need it. The BI Model Review work package recommendations include:
- An assessment of how the meta data models satisfy the requirements of the BI solution
- An assessment of how the delivered or proposed solution adheres to Cognos Proven Practices
Deliverables
This work package results in the delivery of a review document that covers meta data model and OLAP model recommendations in the following areas:
- ETL process timing and considerations
- Ad-hoc requirements considerations
- Performance and response time considerations
- Model, object and row-level security
- Data model-to-metadata mapping
- Data source-specific considerations
- SQL and MDX generation
- Relational, DMR and OLAP modeling review
- Model maintainability and scalability
- Shared metadata modeling and development techniques.
- Metadata and OLAP modeling Proven Practices
Download the BI Model Review PDF
back to top
BI Reports and Application Review
Getting the most out of your BI investment depends on ensuring a high degree of usability, performance, scalability, and maintainability early in the deployment. By taking advantage of the BI Reports and Application Review work package at the Design and Build stages of your project, you will ensure that the BI content meets both Cognos Proven Practices and your own information delivery and usability requirements.
How it Works
Cognos consultants perform a review of your requirements, systems and processes to ensure your BI deployment is on track to meet your goals. The areas of review include:
- Information delivery strategy and information flow
- Business requirements
- Functional requirements
- Performance expectations
- Custom requirements
- Security requirements (application access)
- Suggested and planned development techniques
Deliverables
The BI Reports and Application Review work package provides:
- Recommendations for the Design and Build phases of the Cognos Solutions Implementation Methodology (SIM) for specific reporting and application content requirements defined in the Analyze phase
- Report layout and structure recommendations
- Performance and response time recommendations
- BI content navigation considerations for drill-through and drill-down
- Use of prompts recommendations
- Formatting and output considerations
- Requirements/functionality vs. tool/studio mapping
- Bursting, scheduling and delivery techniques, and recommendations
- Customization, and third party product and technology integration
Download the BI BI Reports and Application Review PDF
back to top
BI Security Review
The BI Security Review work package is a critical step to ensuring the security of your data and processes at all stages of your BI implementation. It involves a comprehensive assessment of the access and control aspects of your BI Environment and Implementation.
How it Works
The BI Security Review work package assessment includes reviews of the following:
- Your organization's security standards
- Security expectations and requirements
- Back-end / data source security implementation
- Metadata security implementation
- Application security
- Data security
- Portal and information delivery security
Deliverables
The BI Security Review work package delivers:
- Recommendations for the Design and Build phases of the Cognos Solutions Implementation Methodology (SIM) for specific Security content requirements defined in the Analyze phase
- Recommendations for security implementation at all levels, including OS, network, portal, back-end, metadata, and application
- Recommendations on Cognos Proven Practice compliance related to security
Download the BI Security Review PDF
back to top
BI Upgrade Readiness
The BI Upgrade Readiness work package provides valuable insight as you plan and execute an upgrade from IBM Cognos ReportNet 1.1 (MR3 or MR4) or IBM Cognos 8 BI v2 to IBM Cognos 8 BI v3. By engaging a Cognos consultant to perform the BI Upgrade Readiness work package, you can be assured that your implementation team is well informed on Cognos Proven Practices, that any compatibility issues are identified, and that your environment is completely ready for the upgrade. With this expert guidance from Cognos, project risks are reduced, and you can benefit from a much faster return on your effort and investment.
How it Works
A Cognos consultant is engaged to help you assess the scope of your upgrade project and reduce any risks that might result from compatibility concerns, or issues with your application environment. The consultant will:
- Educate your team on proven practices for preparing and executing an upgrade process to IBM Cognos 8 BI v3
- Configure Upgrade Manager to your environment (source and target)
- Using the Upgrade Manager tool, validate, execute, and compare report results using your existing IBM Cognos BI application and IBM Cognos 8 BI v3
- Walk your team through the proven five-step process using the Upgrade Manager tool:
- Source report validation
- Source report execution
- Target report validation
- Target report execution
- Output compare
- Prepare a report that documents the upgrade and compatibility issues between releases
- Works with your team to define a prioritized list of reports
- Identify upgrade options (lift and shift, compress and optimize)
- Prepare test case archive if required
- Prompt management across multiple reports
Deliverables
This work package results in the delivery of:
- A detailed upgrade readiness assessment
- An upgrade roadmap and recommendation
- Knowledge transfer regarding the Upgrade Manager tool to your team
- A comprehensive "go forward" plan based on Cognos Proven Practices
Download the BI Upgrade Readiness PDF
back to top
IBM Cognos Go! Mobile Readiness Review
Your mobile deployments require expert knowledge of devices and back end infrastructure. The IBM Cognos 8 Go! Mobile Readiness Review work package provides this in-depth expertise, along with the methodology and Cognos Proven Practices needed to ensure a successful IBM Cognos 8 Go! Mobile rollout.
How it Works
The IBM Cognos 8 Go! Mobile Readiness Review assesses the IBM Cognos 8 BI environment and Mobile infrastructure to detect any risks up front that may inhibit a successful implementation, and includes reviews of the following:
- IBM Cognos 8 environment
- IBM Cognos 8 application
- Mobile infrastructure including:
- BlackBerry
- BlackBerry Enterprise Server environment
- Windows Mobile
- Virtual private network
- Secure Wifi connection
- Symbian (Nokia)
- Virtual private network
- Secure Wifi connection
- Application security
- Report selection
Deliverables
Cognos consultants perform an assessment of compliance to Cognos Proven Practices in preparation for a successful installation and configuration of the product. The assessment includes the completion of the following:
-
Environmental suitability questionnaire
- IBM Cognos Go! Mobile customer readiness template
Download the IBM Cognos Go! Mobile Readiness Review PDF
back to top
IBM Cognos TM1 Review
The IBM Cognos TM1 Review work package provides you with the best technical application expertise at critical phases of your implementation, helping to ensure better return on your application investment. This work package is a comprehensive review of your documented business requirements and proposed IBM Cognos TM1 application design. This service can ensure your proposed design will accommodate your business requirements, and that it conforms to Cognos Proven Practices.
How it Works
A Cognos application architect will:
- Review documented business requirements and technical design
- Validate assumptions and internal processes with business stakeholders
- Interview identified end users to ensure the proposed design will meet the business needs of the users
- Understand data flow, data integration, and discuss IT requirements through meetings with key IT stakeholders
- Gain insight into the overall strategy and how the proposed application will add business value through meetings with executive sponsors
Deliverables
Cognos Professional Services provides a TM1 architect to:
- Deliver a comprehensive document outlining the scope of work, items, and reviews
- Provide guidance on suggested changes
- Work with your application development team to apply the changes to the design
- Provide a risk assessment related to the delivery timeline, offer opportunities to minimize the risk, and highlight opportunities to enhance the application in future phases.
Once the application has been built and validated through the UAT process, the application architect will work with your development team:
- To resolve any issues or gaps identified during the user acceptance phase
- On performance optimization and tuning where required
Download the IBM Cognos TM1 Review PDF
back to top
IBM Cognos TM1 Performance Optimization Health Check
The IBM Cognos TM1 Performance Optimization Health Check enables you to get the most from your IBM Cognos TM1 implementation by providing a comprehensive post-implementation review. The service includes a detailed review of the application design as it relates to proven practices and ensures the IBM Cognos TM1 application is optimized for current releases of complementary applications, and identifies opportunities to streamline maintenance and optimize application performance.
How it Works
Cognos consultants will:
- Start with an information- and requirements-gathering phase
- Review the customer's current hardware and configuration, along with the application structure related to cubes, metadata and business rules
- Review the customer's data integration and dimension governance along with their administration and maintenance management practices
- Connect to the customer's IBM Cognos TM1 application
- Conduct interviews with the customer's IBM Cognos TM1 administrator and key business stakeholders to gain an understanding of current business strategy, business pain points and business processes
Deliverables
The Cognos consultant will deliver these results:
- A detailed report outlining key findings, opportunities, risks, and information related to product release lifecycle, application performance, and recommendations to reduce operating cost of the application
- A holistic review of your business strategy and offer recommendations on leveraging your investment in IBM Cognos TM1 and other IBM Cognos products that align with your business strategy
Download the IBM Cognos TM1 Performance Optimization Health Check PDF
back to top
The Realize work packages are intended to fulfill the recommendations and resolve any issues reported from the Review work packages. They allow you to bring in Cognos consultants with specific technical expertise to address all or part of the work that was identified as part of a Review work package. They help you ensure your Cognos application is aligned, configured, and optimized for your business needs.
The Realize work packages provide infrastructure setup and deployment guidance and recommendations to ensure that your infrastructure and deployments meet Cognos Proven Practices and are fully supported and ready for production.
Realize work packages include:
BI Design Expertise
The BI Design Expertise work package provides you with expert help in implementing the recommendations provided in the BI Design Review work package. The service enables you to understand, implement and validate Cognos Proven Practices within your environment. It also enables your team members to fully apply these Proven Practices throughout the implementation and operation of the solution.
How it Works
In following the BI Design Review recommendations, the BI Design Expertise work package can include:
- Data source design
- Metadata design
- Report design
- Portal design
- Security design
- Infrastructure design
- Operations design and procedures
- Change management design
Deliverables
The BI Design Expertise work package results in the delivery of:
- Design documents as recommended in the BI Design Review
- Additional improvement recommendations
- Issues identification and resolutions
- Training recommendations
Download the BI Design Expertise PDF
back to top
BI Model Optimization
Extend the benefit of the BI Model Review work package by taking advantage of the BI Model Optimization work package, which provides the expertise you may need to carry out the recommendations from the review.
How it Works
To ensure your metadata is optimized to meet your business needs, the BI Model
Optimization activities can include:
- Cognos Proven Practices compliance
- Metadata model maintainability and scalability
- Data model to metadata model mapping
- Back end model to metadata model mapping
- DMR modeling considerations and best practices
- Data sources specific considerations
- Business, presentation and ad-hoc layer considerations
- SQL and MDX generation considerations
- Performance considerations
- Object and row-level security considerations
- Shared development strategy considerations
Deliverables
The BI Model Optimization work package delivers:
- Deployed optimized Framework Manager model(s)
- Optimization benchmarks, test case scenario and results
- Additional improvement recommendations
- Issues identification and resolutions
- Training recommendations
Download the BI Model Optimization PDF
back to top
BI Report Optimization
To get the most from your BI implementation you need to create the right benchmarks and produce accurate reports. You can extend the benefit of the BI Report Review work package with the BI Report Optimization work package. This service provides the expertise you may need to implement the recommendations made during the review, ensuring you get the best reporting results from your solution.
How it Works
BI Report Optimization can help you enhance or improve the following applications, practices and processes:
- Event Studio applications
- Analysis Studio applications
- Report Studio applications
- Query Studio applications
- Metrics Studio applications
- Cognos Proven Practices compliance
- Report layout and structure
- Performance
- Formatting and output considerations
- Bursting and scheduling, delivery approach
- Prompting strategy
- Usage (drill-through, drill-down)
Deliverables
This work package results in the delivery of:
- Deployed optimized report, analysis and/or metrics objects
- Optimization benchmarks, test case scenario and results
- Additional improvement recommendations
- Issues identification and resolutions
- Training recommendations
Download the BI Report Optimization PDF
back to top
BI Security Optimization
The BI Security Optimization work package provides the expertise you need to carry out the recommendations made during the BI Security Review. It provides assessments, recommendations and resolutions to security issues related to your BI environment
How it Works
To ensure your that your standards of security are met, the BI Security
Optimization activities can include recommendations in the areas of:
- Cognos Proven Practices compliance
- Technical impact
- Solution performance impact
- Functional bursting and scheduling, and delivery approach
- Authentication source selection and mapping to your BI application
- Customized authentication providers
- Integration with third party security systems
- Single sign-on strategy and implementation
- Environment, including servers (gateways, dispatchers/app servers, configuration folders, install folders), work stations, shared folders, local drives, network, firewalls, ports and protocols related security, and SSL implementation
- Portal capabilities, administration roles, third party portal integration
- Data source access, maintenance aspects, auth. blocks or integrated security implementation, and data source security leverage
- BI application packages and folders security, report access, scheduling, bursting, and output distribution
- Meta data model schema, objects, row security, segmentation, and source control implementation
- Scripting, SDK- or JavaScript-based security, security deployment automation, and synchronization
Deliverables
The BI Security Optimization work package results in recommendations in these areas:
- Optimization benchmarks, test case scenario, and results
- Additional improvement recommendations
- Issues identification and resolutions
- Training recommendations
Download the BI Security Optimization PDF
back to top
BI Architecture Design
The BI Architecture Design work package BI solutions are placed on a solid foundation that has been built to meet your specific goals. A technical architect will work with you to identify architecture goals, provide an architecture that matches those goals, and provide guidance on key areas like failover, load balancing and disaster recovery. The primary focus of the architecture design package is to provide you with the knowledge and understanding of proven practices ways build and manage the growth of your BI architecture over the long term.
How it Works
The BI Architecture Design helps to mitigate risks and avert costly implementation issues by:
-
Identifying business goals and matching them to proven architecture strategies
-
Helping to design conformed, supportable environments
-
Highlighting key product features used in high availability solutions
-
Providing you with the knowledge to react to your changing needs
-
Streamlining the installation process by providing a solid foundation of architecture knowledge before implementation begins
Deliverables
This work package results in the delivery of standard documentation including:
- Sample architectures
- A custom architecture design
Download the BI Architecture Design PDF
back to top
BI Installation and Configuration
The BI Installation and Configuration allows you to ensure the application is installed and configured in keeping with Cognos Proven Practice standards. Component placement and configuration are the keys in creating a stable environment with consistent and predictable performance. Results are achieved by combining the experience and expertise of Cognos technical specialists with Cognos Proven Practices and the Cognos SIM to ensure your installation is a success.
How it Works
Installation and configuration activities can include:
- Conformance and validation check
- Installation of IBM Cognos 8 product(s)
- Configuration of IBM Cognos 8 product(s)
- Tuning of system based on architecture design following Cognos Proven Practices
- Securing Cognos environment
- Basic Cognos functionality testing
- Failover test for Cognos products
Deliverables
This work package delivers the following installation and configuration documentation:
- Small version document: high level install/configuration capture
- Medium version document: deep level install/configuration capture
- Large version document: full install/configuration capture
Download the BI Installation and Configuration PDF
back to top
BI Health Assessment
BI Health Assessment provides a dedicated resource to help you locate the sources of problems in your BI environment. It can help you when you need additional advanced knowledge to determine the source of a problem, identify environmental weaknesses and help you plan for resolution. By providing a technical architect with extensive BI infrastructure experience to perform this analysis, this service can help you determine if here are irregularities in your environment, and provide recommendations on resolving them.
How it Works
These activities may be included in the BI Health Assessment work package:
- Conformance and validation check
- Hardware and software configuration validation
- Configuration review
- Configure/validate tunable parameters
- Basic function test of Cognos 8 product(s)
- Fail over test
- Log analysis for errors pertaining to architecture design and are customer facing
- Advanced troubleshooting
Deliverables
This work package results in the delivery of a standardized Health Check document covering the results of the Health Check assessments and associated recommendations.
Download the BI Health Assessment PDF
back to top
BI Performance Tuning
Even with meticulous planning up front, subsequent changes to requirements may make it necessary to adjust an intended or existing flow plan. For example, the addition or removal of control mechanisms or the division of an information cube into multiple cubes can result in significant delays. The BI Performance Tuning work package can help you achieve greater performance, identify any system bottlenecks, and make adjustments to the solution with greater speed.
How it Works
Activities included in this work package can include:
- Point-in-time load tuning
- Capacity testing
- Performance testing
- Scalability testing
- Stress testing
- Stability testing
- Log analysis
- Advanced troubleshooting
- Advanced tuning
- Long-term load testing
- Performance testing
- Scalability testing
- Stress testing
- Stability testing
- Log analysis
- Advanced troubleshooting
- Advanced tuning
- Long-term query performance analysis
- Application installation and validation
- Analysis review
Deliverables
The BI Performance Tuning work package results in:
- Knowledge transfer
- Capacity assessment
- Architecture design component diagram
Download the BI Performance Tuning PDF
back to top
BI Operational and Architect Management
The BI Operational and Architect Management work package is designed to give you longer term support and direction, knowledge transfer, or to provide additional support to your server administration staff. The goal of this service is to give you the familiarity and level of comfort that enables you to manage your system independently.
How it Works
This work package can include:
- Architecture Management
- On going support and maintenance
- Hardware/software conformance overview
- Failover and load balancing component overview
- Disaster recovery overview
- Scalability/service method Proven Practice overview
- Understanding capacity planning and load testing options
- Administration
- On going system monitoring
- Troubleshooting and support assistance
- Content deployment
- Security administration
- Systems and service upgrades
Deliverables
The BI Operational and Architect Management work package results in the delivery of standard documentation covering:
- Architecture lifecycle
- On going administrative status
Download the BI Operational and Architect Management PDF
back to top
IBM Cognos Go! Mobile Installation and Configuration
With the IBM Cognos Go! Mobile Installation and Configuration work package, you can be assured of reliable installation and configuration of the IBM Cognos Go! Mobile application. The service assists you in assessing the client and server environments, enabling your user community to securely receive and interact with reports and analysis through mobile devices.
How it Works
Cognos provides qualified consultants to perform installation tasks including:
- Validate environment as per initial assessment
- Install and configure IBM Cognos Go! Mobile Server in your IBM Cognos 8 environment
- Install IBM Cognos Go! Mobile rich client onto mobile devices
- User initiated Over The Air (OTA) installation via URL
- OTA Push installation using mobile software management tool. Using this method, no end user interaction is required.
- Test IBM Cognos 8 reports identified in the assessment on a mobile device
- Upon successfully testing reports, enable automatic synchronization and schedule mobile report delivery (if required)
- Provide knowledge transfer regarding IBM Cognos 8 Go! Mobile end user functionality, security and best practices for deployment
Deliverables
You can expect the following results from the IBM Cognos 8 Go! Mobile Installation and Configuration work package:
- Successful implementation of IBM Cognos 8 Go! Mobile in the Customer environment.
- Knowledge transfer related to IBM Cognos 8 Go! Mobile end user functionality, security and best practices for deployment.
- Your IT team will gain an understanding, comfort level and confidence with the IBM Cognos 8 Go! Mobile implementation through a well-defined, all-encompassing process.
Download the IBM Cognos Go! Mobile Installation and Configuration PDF
back to top
IBM Cognos TM1 Technical Design
The IBM Cognos TM1 Technical Design work package ensures your IBM Cognos TM1 implementation is aligned, configured, and optimized for their business needs. This comprehensive design service that helps you create and deploy a IBM Cognos TM1 system and infrastructure. The purpose of this technical design work package is to analyze your network, geographic deployment options, hardware standards, then create a plan for integrating IBM Cognos TM1 with your existing and planned technology platform.
How it Works
The Cognos application architect will:
- Connect with your IT domain experts to understand your technical environment
- Review your current and future IT standards
- Connect with your subject matter experts to integrate IBM Cognos TM1 into your environment
Deliverables
The Cognos consultant will deliver these results:
- Design and document of a hardware topology, architecture, and configuration plan
- Design of a performance testing and optimization plan
- Installation and configuration of the IBM Cognos TM1 software
- Work with the IBM Cognos TM1 administrator on application hosting and migration guides
- Delivery of a plan for interaction between IBM Cognos TM1 and your data assets, and ensure the IBM Cognos TM1 system is planned and implemented to support your performance and security requirements.
Download the IBM Cognos TM1 Technical Design PDF
back to top
RSS Feeds 
Login Required 
